COVID-19 Health & Safety Hotel Guidelines in accordance with the National Legislation

Check-in Protocol: All Guests are required upon check-in to present one of the following:

• Vaccination Certificate
• Proof of Covid Recovery
• Proof of a Negative PCR test within 72 hours prior to check-in
• Proof of a Negative Rapid test within 48 hours prior to check-in
• For minors only between four (4) to seventeen (17) years old: A self-diagnosis statement (self-test) may be alternatively submitted

Hotel Staff

• Mandatory face masks for all hotel personnel
• Sanitation training for the team
• Temperature check of all personnel prior to each shift start
• Regular disinfection of work surfaces as well as public and back office areas
• Control of staff vaccination and mandatory rapid testing according to health legislation

 Guests

• Check-in at 15:00 & Check-out at 11:00
• Plexiglass protective screens separating Guests from Hotel Staff at the Reception Desk
• Guest Health Signage for general hygienic practices
• Recommendation to all guests for wearing masks in all public areas
• Floor Stickers for maintaining social distancing at the Front Office area
• Keycard Disinfection
• Disinfection applied in all fabric materials
• Installation of antispetics in public ares and at the hotel’s entrance
• Optional Temperature check of all Guests during check-in
• POS terminals sanitized after each use

Accommodation & Housekeeping

• Intentisification of public area cleaning and disinfection of keypoints with intense use (ex. Elevator buttons, entrance handles)
• Temporary suspension of in-house customer laundry service
• Removal of decorating room items
• Disinfection of high-touch points (such as air-condition panels and handles)
• Disinfection spray for all fabric surfaces
• Extensive Natural Room Ventilation during cleaning
• Guests will be asked upon check-in whether they wish to maintain daily housekeeping of their room as scheduled
• UVC disinfection process of entire room prior to Guests check-in

Restaurants

• Distances between tables at all hotel lobby and bar areas.
• Buffet Breakfast: Hand Sanitizers, Masks & Protective Gloves are offered to all Guests upon entrance to the Restaurant as Guests are required to use them while making their choices from the Buffet area.
• Disinfection of all tables between sittings
• Hand Sanitizers on each table

Pool

• Sample water check twice a week by external analytic labs
• Extra internal water check 4 times/day
• Sunbed distancing and disinfection process according to official guidelines